Nintendo Wii Serial Why Isn't The Nintendo Website Taking My Wii's Serial Code?

Why isn't the Nintendo website taking my Wii's serial code? - nintendo wii serial

Recently broken, my Wiimote and Nunchuk. After a conversation with a customer service representative, I received all the necessary documents to dispose of the repaired items. But first I make sure to have a warranty on the Wii and accessories. According to the website of Nintendo, because I bought the Wii, important in a retialer, the number of series that have already been processed, which gives me the guarantee. I really wanted to be sure, so I tried to enable the serial number on the website to which I then log on to the warranty check. Unfortunately, the site will not work, the serial number, although I'm sure I have correctly entered. The series code in the box with the console and the two are the same, and I tried to enter the entire code and the code without the letter, but without success. Who knows if I'm doing something wrong?